AI Mystery Shoppers
Agents deployed into digital communities to blend in, engage like real members, and surface what your customers actually experience — not what they say in a survey.
Market Projection
Traditional mystery shopping market
Customers leave after bad experience
CX analytics market by 2028
Predicted Impact
Projections based on industry data. Not guarantees.
Blend In Naturally
Agents engage like real community members — no scripts, no detectable patterns. They join conversations, ask questions, and react the way a real user would.
Read Social Dynamics
Understand the community's culture, tone, and unwritten rules. Detect friction, exclusion, and pain points that never make it into a support ticket.
Structured Insights
Each session generates a detailed report: friction points, emotional responses, community health signals, and specific moments worth acting on.
anyone else having trouble with the onboarding flow?
yeah same here, got stuck on step 3. is that normal?
exactly — step 3 never loads for me either
Session Report
Onboarding step 3 — repeated friction point
Low response rate from support staff
Community sentiment: frustrated but retained